Comments on: Word of Mouth – Here to stay? http://bloggersavvy.com/word-of-mouth-here-to-stay/ BloggerSavvy is about learning how to grow your blog or website. BloggerSavvy is about making blogs and websites (in general), profitable. It’s about finding and using the best tools; and advice to obtain the best exposure for your online presence. How to market and monetize your blog and web site. Tue, 06 Apr 2010 20:23:22 +0000 hourly 1 http://wordpress.org/?v= By: BloggerSavvy http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-249 BloggerSavvy Sat, 03 Jan 2009 20:35:42 +0000 http://bloggersavvy.com/?p=179#comment-249 @Jennifer Larson - Funny you would touch on that. I find I have the same perspective when someone I trust tells me something negative. Even if sales personnel do a superlative job in showing me otherwise, I'm still reluctant (at best). From personal experience 95% of my business is from word-of-mouth, through existing clients and friends. If I take good care of them, they take care of me. So much so that if something needs to be fixed, any business should realize that it's often wise to take a short term loss to keep a loyal client happy - And safeguard long term growth! @Jennifer Larson – Funny you would touch on that. I find I have the same perspective when someone I trust tells me something negative. Even if sales personnel do a superlative job in showing me otherwise, I’m still reluctant (at best).

From personal experience 95% of my business is from word-of-mouth, through existing clients and friends. If I take good care of them, they take care of me. So much so that if something needs to be fixed, any business should realize that it’s often wise to take a short term loss to keep a loyal client happy – And safeguard long term growth!

]]> By: Jennifer Larson http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-247 Jennifer Larson Sat, 03 Jan 2009 19:44:05 +0000 http://bloggersavvy.com/?p=179#comment-247 Word-of-mouth advertising is vital, for any company or business that expects to create and retain a loyal customer base. I know I take a personal recommendation much more seriously than a commercial. On the flip side, I will avoid a product like the plague, if somebody has told me it doesn't work, or the customer service was bad. This is an important aspect of any marketing plan, thanks for sharing it. Word-of-mouth advertising is vital, for any company or business that expects to create and retain a loyal customer base. I know I take a personal recommendation much more seriously than a commercial. On the flip side, I will avoid a product like the plague, if somebody has told me it doesn’t work, or the customer service was bad. This is an important aspect of any marketing plan, thanks for sharing it.

]]> By: BloggerSavvy http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-183 BloggerSavvy Tue, 23 Dec 2008 14:19:00 +0000 http://bloggersavvy.com/?p=179#comment-183 @ Erica DeWolf - Thanks! I enjoy your blog now. I like that you often think "individually" instead of writing what people may simply expect - that's refreshing! And certainly provides interesting quality. Cheers! @ Erica DeWolf – Thanks! I enjoy your blog now. I like that you often think “individually” instead of writing what people may simply expect – that’s refreshing! And certainly provides interesting quality. Cheers!

]]> By: Erica DeWolf http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-180 Erica DeWolf Mon, 22 Dec 2008 21:59:31 +0000 http://bloggersavvy.com/?p=179#comment-180 Excellent post, and thanks for referencing my post, as well! I think my main concern is how we define word of mouth and viral marketing; how we differentiate the two. It seems everyone has a different definition, so when one says that word of mouth is decaying, they may not be thinking about word of mouth in the same way as us. The words are all relative. Thanks again for the post, and the link! Excellent post, and thanks for referencing my post, as well! I think my main concern is how we define word of mouth and viral marketing; how we differentiate the two. It seems everyone has a different definition, so when one says that word of mouth is decaying, they may not be thinking about word of mouth in the same way as us.

The words are all relative.

Thanks again for the post, and the link!

]]> By: BloggerSavvy http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-175 BloggerSavvy Sun, 21 Dec 2008 15:17:30 +0000 http://bloggersavvy.com/?p=179#comment-175 @Tyler LeCompte - Thanks for the input. "Morphing", now there's a good definition! I've also noticed personally, that when I choose to purchase a service or product, I always ask those around me for opinions. More to the point, it's suggestions I'm asking. "Do you know a product that..." or "Do you know someone who can..." and so on. And if I don't know anyone directly, I fall back to customer/client reviews. If I'm becoming increasingly reliant on WOM, I'm sure many others are too! @Tyler LeCompte – Thanks for the input. “Morphing”, now there’s a good definition! I’ve also noticed personally, that when I choose to purchase a service or product, I always ask those around me for opinions. More to the point, it’s suggestions I’m asking. “Do you know a product that…” or “Do you know someone who can…” and so on. And if I don’t know anyone directly, I fall back to customer/client reviews. If I’m becoming increasingly reliant on WOM, I’m sure many others are too!

]]> By: Tyler LeCompte http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-165 Tyler LeCompte Fri, 19 Dec 2008 16:37:28 +0000 http://bloggersavvy.com/?p=179#comment-165 BS, Great piece. I also received Erica's post about WOM measurement, and am actively working in this field. You have some excellent points and post-links that give great info for anyone looking to expand their understanding of this topic. WOM is not decaying, only morphing into the Social Media environment as a new animal thanks to expanded technology. Through consumers ability to actively promote/critique a particular product or service in immediate multimedia arenas, WOM is now "virtual". Anything that can be found on the internet can be measured... Keep up the good writing! BS,

Great piece. I also received Erica’s post about WOM measurement, and am actively working in this field. You have some excellent points and post-links that give great info for anyone looking to expand their understanding of this topic. WOM is not decaying, only morphing into the Social Media environment as a new animal thanks to expanded technology. Through consumers ability to actively promote/critique a particular product or service in immediate multimedia arenas, WOM is now “virtual”. Anything that can be found on the internet can be measured…
Keep up the good writing!

]]> By: BloggerSavvy http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-152 BloggerSavvy Thu, 18 Dec 2008 23:11:18 +0000 http://bloggersavvy.com/?p=179#comment-152 Read the book from cover to cover, learn what it has to say (and use what you learn in practice). At the end, it will be very obvious (the answer is in the book). :) Read the book from cover to cover, learn what it has to say (and use what you learn in practice). At the end, it will be very obvious (the answer is in the book). :)

]]> By: Julies88 http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-151 Julies88 Thu, 18 Dec 2008 23:07:05 +0000 http://bloggersavvy.com/?p=179#comment-151 Okay, what's unusual about the banana picture? I don't get it. I re-read your post many times, can't find any clue? Okay, what’s unusual about the banana picture? I don’t get it. I re-read your post many times, can’t find any clue?

]]> By: Scott Mahler http://bloggersavvy.com/word-of-mouth-here-to-stay/comment-page-1/#comment-146 Scott Mahler Thu, 18 Dec 2008 17:42:17 +0000 http://bloggersavvy.com/?p=179#comment-146 I actually read Erica's post a few days ago myself, and coudn't agree with both of you more. Anybody that thinks word-of-mouth marketing is decaying doesn't truly understand social media. That's all you're doing, when you post your tweets, submit to digg and stumbleupon; spreading the word, getting your name out there, building relationships and hearing what people are saying about you, your company and product. The old adage is that you can't pay enough money to replace word-of-mouth advertising, and I for one happen to still believe this is true. www.datexmedia,wordpress.com I actually read Erica’s post a few days ago myself, and coudn’t agree with both of you more. Anybody that thinks word-of-mouth marketing is decaying doesn’t truly understand social media. That’s all you’re doing, when you post your tweets, submit to digg and stumbleupon; spreading the word, getting your name out there, building relationships and hearing what people are saying about you, your company and product. The old adage is that you can’t pay enough money to replace word-of-mouth advertising, and I for one happen to still believe this is true.

http://www.datexmedia,wordpres.....s.com

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