In my opinion, the best type of branding for home sales professionals is Personal Branding. Much in the same way we like a certain waitress, mechanic, etc. the same applies – We like them because of their branding. Branding that is service, quality, etc. Personally I have obtained services from another company when a person moved there – In other words, I retained the services of another company when the individual who’s personal brand I like moved to that company. Did this individual have a logo, colours, etc.? No, not in this case! But she did have my trust, I liked her and  everyone knew her (as she was a gregarious professional). In some ways her new employer benefited by having her high quality brand associated with their business (and therefore the logo along with it).

So it seems that personal branding as reflected on a blog needs to accomplish three things:

1. Build awareness.
2. Build trust.
3. Build popularity.

For those of us who are savvy web users, you’ve probably heard of the Duct Tape Marketing site, John Jantsch phrases it best in the following video:

As such, your blog graphics (like logos) again are for the most part only there to identify the brand – They are not “the” brand. However while we’re on the topic of logos, don’t misconstrue the importance they can have on your brand. If you’re known for high quality service and attention to detail, your logo must reflect this! A poor quality logo that lacks professionalism demonstrates low quality service and indifference – Quite the opposite to the brand it’s supposed to identify.

When impressing your brand upon your blog, it’s important to consider the exercise suggested by Mr. Jantsch in the video. Make sure you ask as many clients as possible (he suggests 20) to use one word – ONLY ONE – to describe your business. Ostensibly,  if most agree, that defines a pillar of your brand, that should be reflected and focused in every element of your blog. If there is little correlation in the words, then that’s a call to action to work further on defining your brand.

While we know what three primary accomplishments our branding must bring to fruition (on any blog); what things can be focus on (blog wise) so as to ensure effective blog branding? In my opinion, the following points are paramount:

Personality is one method to develop rapport with visitors (who are potential clients). By being personal, you are showing visitors who you are and demonstrating your positive branding. Don’t misunderstand personal in terms of photos and professional biographies. By personal, I’m referring to giving advice, helping others, demonstrating your positive personality in your writing style, developing trust and so forth.

Consistency demonstrates a genuine brand. Constantly changing focus makes it difficult to establish a trustful, personal rapport with clients; and over the long term can erode your blog branding (reduced popularity).  Don’t get me wrong here… Every blog changes to meet the needs of the people it serves, that’s normal. We change over time as well (as we get older, wiser, etc.) and that maturing process is naturally reflected in our brand. Every thing we post in our blogs reflects our brand, we can elevate it or bring it crashing down. Have you ever seen a business you like  being bought out and then see that business become unpopular as service or quality levels deteriorate? That’s the power of negative branding due to loss of consistency.

Trust is the way to garner improved branding awareness and business opportunities. If your blog constantly spews “blog-positive” type content, it’s going to look as fake as a spray-on tan.  From personal experience I generally only retain or prefer the services and products of businesses with whom I have a personal rapport and trust relationship; with one key person! Your blog must reflect this, be direct, explain what you do or do not provide. Provide content that shows successful and not so successful aspects of your business. For less than successful scenarios, show readers how you approach and help them resolve issues and how that helps their interests.

Leadership and expertise in your genre needs to be earned and in many respects, seized! Nobody is going to give you leadership, sure you can earn it, but unless you seize that owned leadership (and expertise), nobody is going to place that crown upon you. Demonstrate your expertise with helpful, in-demand, driven content to your readers. Always try to ensure that you show some original thought. Don’t hesitate to give useful information freely. Think away the box instead of thinking outside the box – Remember the old cliché: “A very pretty box with a bow but nothing inside.”

Finally, there are some important steps to consider prior to launching a “branded” blog.

• Write a plan on how you would like to be perceived by your visitors. How do they perceive you now? Did you do the exercise suggested in the video yet?
• Look at the blogs that you keep visiting regularly. Why do you return to read from them? What features of branding do they use that appeal to you and illicit a call to action?
• Develop your 2 second commercial (blog tagline). It might not be as easy as you expect as it will immediately focus your branding.
• Talk to your existing or potential visitors, find out what they want to see more of or less of. Get their input – I’ll remind us again that our blog readers are our potential and existing clients!
• Who is going to respond to blog reader questions? How is communication going to be effectively managed?

As a side note: I emailed Mr. Love a simple, singular question that asked:

“What do you want your visitors to do on your blog?”

The understanding (I hope being transmitted)  was “If you cannot answer this question, exactly and to the point, then how do you expect visitors to know what to do. If they don’t know what to do, then there’s an obvious negative impact to your personal brand.

What do you think of personal branding? How do you view it on your blog? How has branding improved your blogging? Feel free to provide your input it the comments. Do you know of any blogs that demonstrate great branding? Please do list them in your comments!

It seems that launching a blog for some new and inexperienced blog owners is a huge exercise (and for some a steeper learning curve than for others). I’ve often observed clients who have launched their blogs, fail to garner traffic, further excitement and buzz, or for that matter, reach any of their goals and blogging aspirations. After a time they become discouraged as they feel let down by their blog.

One of the biggest barriers I’ve observed (among others) is that often people just don’t do anything, mainly because some don’t quite know what to do (or how) and others just need more motivation.

Some launch their blog and expect the Internet horde to rush over and visit. To be blunt, the days of “Build it and they will come”, are long over. A blog is akin to your business tools, if you don’t use it, it will become rusty. Defining some of the barriers to improving a blog is well and good, but what can we do about it?

As many of you know, I’ve recently recovered from a disaster, which prevented me from posting for a few days. As such, this has provided me further motivation to provide more valuable content; content that I’m sure you’ll all find valuable.

This post is the beginning of a series exploring hands on activities we can complete, after which you’ll have improved your blog. We’ll be completing activities such as linking, using social media, cleaning up our blog design, developing and examining our SWOT (Strengths, Weaknesses, Opportunities, Threats), creating sticky posts, improving SEO (Search Engine Optimization), and much more!

Personally, I urge you to please do three things:

1. Diligently participate in each activity.
2. Provide feedback in your comments as it’s helpful to everyone.  Learning not only about successes but also suggestions and alternatives.
3. Provide ideas or suggestions if you think I’ve missed something.

1) Ask for Comments.

I can’t make the statement any simpler. I’ll say it again, if you want something, ask for it. In my opinion, the best place to ask is right at the end of you post. If your visitor has read this far (if the content is good quality, they will), you’re more likely to garner a response. Most importantly, indicate that you respect their opinions, make sure you respond. This is commonly referred to as a “Call to Action“. Once you’re blog post is finished, empower your readers to add to or improve the content. Empower them to ask questions. Also, enable them to easily follow up by using the Subscribe To Comments WordPress plugin. This plugin allows readers to receive notifications of new comments that are posted to an entry.

2) Remove the Barriers.

Nothing is more annoying then spending extra time writing a quality comment, and then finding out you have to register! Most people will not do that (in my opinion). Remove features such as forced registration, login first, etc. As a blog owner you have the ability to moderate messages before they appear live on your site. There are also anti comment-spam plugins (such as Akismet). The point is to make commenting easy.

3) Add some Controversy.

This is dependent on the content you’re writing, as such, it’s not always easy to do. In a sense it’s akin to link baiting – That is providing some sort of motivational thought to illicit a reaction. In this case you may have comments contrary to your post and other comments agreeable to it, the point being that there are comments.

4) Respond to Comments.

Providing a quality response, when necessary is a good way to encourage comments. Additionally, one tool you can use may be a WordPress plugin like Show Top Commentors which you can use to display your top commentors in the sidebar (display a link to their web site or blog etc). Blog about a comment. That’s one method I have used on this blog and on others. It promotes discussion and… more comments.

5) Provide Recognition.

Visitors who comment on your blog, enjoy recognition (like the “Show Top Commentors” plugin I mentioned above). If you want more visitors to comment, you’ll need to show them what’s in it for them. Show the benefits. I’ve even seen some blogs run  a contest wherein the best comment wins a prize. You can reward commentors in other ways by emailing to thank them, sending them a free ePublication, etc.

6) Participate in the Community.

A good way of garnering comments is to make them! Both on your blog and on others. Keep in mind that when commenting on other blogs, simple comments don’t garner nearly as much traffic and comments on your blog as quality, thoughtful comments do.

As I’m sure you realize, these activities are not difficult to complete. One thing I’d like to point out, if your blog is relatively new, don’t expect an excessive burst of comment growth – Remember, you need to grow blog traffic first. But, keep in mind to have these tools and ideas in place before you grow your blog traffic.

Did I miss anything? What do you do to encourage comments? Are there better plugins than the ones I listed? We’d all be interested in learning what you have to say in the comments below.

Before I go into the details below, I’d just like to point out a caveat. Most new blogs struggle to gain exposure, they need to be found by readers. Subsequently the issue of long term, sustained growth versus sudden spurts of short term growth (as new reader communities discover a blog), becomes the fulcrum (so to speak). In my opinion, the best approach is long term growth. This means your earning a few new readers each day, each post, each comment, etc. This really is where your focus should be (and most blogs do seem to fall into this category). When communities do discover you, through Digg, Slashdot, etc. that’s the cherries, the desert. Enjoy it, but remember that not all of them return. Normally there’s a sharp, sudden increase in traffic and a sharp drop. But each time you should be able to retain a few more readers. Your long term growth, that’s the meat and potatoes! That’s one thing which will make you big and strong.

One of the mistakes I made (initially) was to try and garner traffic from everywhere. I had the thought that the whole Internet was my audience. That’s just not true. Someone interested in knitting had no interest whatsoever in my earlier blog. If they visited at all, it was a one-time only visit. To better prepare myself (for long term growth), I should have mapped out what type of reader I wanted my blog to interest. In essence, I should have written down a profile and then only marketed to that niche. You’ll get much better traffic and faster growth if your activities are geared to target and attract a specific readership. Think of it this way, do you want pre-qualified traffic or just traffic.

Search engine optimization (SEO) was another area I could have tweaked a bit more. Not so much in terms of page rank, Google indexing etc., but in terms of content accuracy. What I mean by this is to ensure that I did take the time to provide individualized keywords, descriptions, etc. for every single post! At that time I was a bit lazy and let WordPress do all the work. In hindsight, I’d suggest using a plugin called All in One SEO Pack. It allows you to customize the keywords, descriptions, etc. for every single post, as you write or you can go back later and edit those things. Make sure you use it. One thing though, in my opinion search engine page rank, et al are NOT the holy grail. They should NEVER be your focus or your primary strategy. I remember getting caught up in the hype only to find out that some of my posts were ranking highly, not because of any SEO, instead, as a result of quality content and other blogs linking to it (among other factors).
As I alluded to earlier, there can be sudden bursts of traffic from sites (such as Digg). Frankly when this happened, I’d revel about it. I even remember phoning friends, telling them about the incredible traffic or how the post was on Diggs front page – It was party time! However, not once did I consider how to retain a larger share of those potential readers. I found out the traffic would have a sharp and steady decline over the next five days, but never consider looking at the long term incline. I was focusing on the wrong numbers! I should have been looking at maximizing the number of repeat visitors. For example, features to retain some of these new readers should have included:

• Cross linking to relevant posts within my content as well as a short list of the most relevant content (to the post being read). Incidentally, there is a plugin that will assist you in doing so, and it’s called Yet Another Related Posts Plugin, which helps visitors find related content of additional interest to them.
• Ensure I’m using a cache on the blog, so when a sudden surge of traffic appears, the site will remain available (not returning error messages).
• Allow for reader interaction (like comments), and make sure you respond. Provide a poll, you can even email them direct and thank them for visiting (I kid you not, common courtesy is always nice and professional), use your imagination, there are lots of interactive features you could use.
• Invite them to follow you on twitter, subscribe to your blog RSS, new post notifications, newsletters, and so on

Side note: For those looking for some useful and productive plugins, you can find more via 25 Most Beneficial WordPress Plugins an of course a shameless plug to contact me on twitter @BloggerSavvy

Finally, one important aspect I wish I used in the early stages of that blog was to go out and shake the trees. I spent almost all my time tweaking WordPress code, tweaking plugins, creating posts, researching blog technologies and content, responding to visitors, etc. Not once did it occur to me that one of the strongest factors to increasing my traffic was to involve myself in the very community I was writing quality content for! Visit their blogs, ask questions, provide comments and input, extend invitations and so forth. Think about it this way, if I want to get people to visit for a barbeque I have to phone them right? Well… it’s the same on the Internet. Don’t be afraid to ask, get involved, be happy and enjoy what you’re doing. Remember you are writing for people, not at them!

To come back to the original question, “About how long does it take for traffic to start picking up?”, it’s really up to you and your niche (community). The more involved you get the faster the growth may be. If you are very serious about blogging, are not afraid of the work and are committed. You’ll find that your traffic will reach your targeted level – Don’t worry about that, don’t focus on that. Just make sure you focus on your blog’s goals and ensuring your community is given the content and tools they need and want from you. If you focus on these things, the traffic will take care of itself.

As an afterthought, before I go, I’d like to highlight three traffic related activities you should never do:

1. Never spam users. If in launching a new service, you’ve added some of the people in your contacts, and they ask to be removed from your list. Do so immediately and with a smile!
2. I’ve received a lot of links lately where I’m promised all sorts of traffic to my blog if I buy their software or services. DON’T DO IT! Why? Your URL is entered into software by you or them. Then it connects to a huge list of proxy servers. The program is run by them (or you) for a several hours. Upon review of your web traffic statistics, it appears that lots of people visit your site (because those logs show visitors from thousands of different IP addresses). What’s really happening is that your blog is only being pinged by the proxy or pages are being requested, no one really actually reads your blog. Don’t waste your money on this.
3. Don’t use other blog/web site generators and similar Internet tricks. Such “Black Hat” methods work temporarily at best. Your blog is best grown by setting up and planning for the long term.

One obvious approach is to ignore requests from your blog readers. That’s a 100% solution to saving time and improving productivity. However, in my opinion it’s not an effective approach for several reasons. Notwithstanding this approach will almost certainly damage the reputation of you and your blog. It would also reduce traffic as there’d be no valuable communication with your community. And to be blunt, that’s just plain stupid. If you’re not going to listen and communicate with your community, why even have a blog?

For blogs that are more established (having greater readership) one good way to respond to requests is to turn the request into a blog post. Blog about it! Doing so encourages your community to communicate and explore the ideas of the post. In turn this benefits the reader (who initiated the request) with valuable answers garnered from a multitude of perspectives and experience levels. This also benefits your blog in that the community in essence develops good content through discussion.

From an administrative aspect, another approach is to develop an FAQ page or adding content on your “Contact” page that explains what type of requests you field and which you don’t. This provides two immediate benefits. It reduces your time in responding to requests with a diplomatic “no” answer and it helps readers save time by only posting requests you do handle.

I’ve maintained better productivity using a “Request Response Template” for higher traffic blogs. This means I don’t have to craft a response from scratch. Almost all responses have more or less the same content with regards to salutations, introductions, conclusions, basic information, contact information, etc.  Depending on the blog, you can include links within that template which directs readers to appropriate information. Include your current status – Are you available to consult or not? Make sure you simply explain that you cannot always answer every request for personal assistance.

Keep in mind that canned responses are VERY OBVIOUS, as such it’s a good idea (a must!) to include relevant comments that are helpful. In many cases a link or two to your blog posts (that are relevant to the request) will be helpful and appreciated. Don’t misunderstand me, I strongly feel that all communication should address individuals on a personal level, that makes it a fine line between working with requests you do handle and those you do not.

Above all, be honest and up front, if the request for personal assistance is something you do not handle – Say so. This avoids reader frustration.

One method that I have found particularly helpful (and has turned readers into clients) is to invite those local to you for a face to face meeting. For example, I provide public seminars to local business people (about web site, marketing, promotion, hosting, etc.), if their request is related in some fashion to an upcoming seminar, I personally invite them to the seminar. If it’s not, I still invite them as it will afford me a few minutes to talk to them after the seminar.

One issue I think crucial (at least it is for my client), as a matter of fact it’s the crux of his phone call to me is that he did not want to provide paid consulting services for free. In this case, my response would not be built on top of my Request Response Template, rather it would be a personally crafted, targeted response. The following points should be covered for these types of issues:

• The reader’s request cannot be handle in a simple expedient manner.
• You need to spend significant time to deal with the personal assistance request as some research, planning or solution development, etc. is required.
• This is the type of consulting service that existing clients pay you for, and list some of the examples of your paid services.
• MAKE SURE you spend a bit of time clearly outlining the solid benefits your reader garners by paying for your services.
• Provide options if the reader is not in a position to render your full services.

While the volume of potential consulting jobs obtained from such requests is directly related to the traffic volume for your blog, I’d advise low volume blogs to be prepared for them, you never know when such opportunities might come your way.

In conclusion, if you get an excessive amount of requests that you simply cannot respond to, my perspective is that it’s a clear signal from the community, indicating what content they are interested it. Clearly note on your blog that you cannot possibly field personal assistance requests. and… Blog specifically about the requests with valuable information!